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Policies and Shipping

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

SHIPPING (Continental U.S.)

Currently we do not offer shipping on anything except gift cards. If you purchase a gift card please put the name and address you would like the card to be sent to and from in the comment section of the shopping cart. Standard USPS ground is no charge on gift card orders. We do however offer "In Home Delivery" and set up anywhere within 100 miles (in the U.S.) We delivery 25 miles each way for free and the charge is $1 per mile each way beyond that. It doesn't matter how big the equipment is the charge is still the same. Pick "In home Delivery" for shipping and we will contact you via email to arrange delivery.

IN-STORE PICKUP

We will notify you by email when your order is ready to pick up in-store. We try to have most orders ready within 24 hours. If for some reason your item is backordered we will notify you and give you an approximate date of arrival.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually ready to be picked up or delivered.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will do our best to remedy the situation as quickly as possible.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

 

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Littleton Bike & Fitness | Littleton, NH | (603) 444-3437